1 General provisions

1.1 Isola Fish is a company that trades, cultivates and processes fish.

1.2 The employer has drawn up these regulations for all employees and visitors who carry out activities or are present for/at Isola Fish.

1.4  These regulations apply to all existing and new employment contracts.

1.5  The code of conduct also applies to temp workers, interns and service employees of third parties who carry out onsite work and visitors who are present.

2 Work clothing

2.1 Persons located in the processing areas, the cooling area, the freezer or the dry storage area must wear clean clothing that covers their own clothing. Where necessary, plastic (blue) sleeve protectors are worn.

2.2  Before entering the canteen and toilets, it is mandatory to take off your work clothing. Hang the clothes on the designated hooks.

2.3  Persons in the processing rooms, the cooling room, the freezer or the dry storage room must wear a clean hair net so that the hair and ears are fully covered.

2.4  A beard net is mandatory for a beard or mustache longer than 10 mm.

2.5  The outerwear and the hair and beard net may only be worn within the company. Wearing your own clothes is not permitted on the premises. Private shoes are exchanged in the dressing room for work shoes.

2.6  When employees of the breading department have to work at another department, the employee must put on a clean overcoat, clean gloves and a new hair or beard net.

2.7  The use of gloves is mandatory. To prevent cross-contamination of allergens, orange gloves are used at the breading department and blue or green gloves at all other departments.

2.8 Work clothing must be washed by the employee him-/herself, attention pointers are:

  • Never wash clothing simultaneously with clothing from sick people, to prevent clothing from becoming contaminated that way;
  • The clothing must be washed daily at a temperature of at least 60 °C.

2.9  All Isola Fish B.V.’s fulltime employees have their own (clothing) locker. Optimal use should be made of this locker so that no personal belongings roam through the company. The locker must be closed before, after and during production.

2.10  Private clothing, extra work clothing and personal property are stored separately in the lockers. Part-timers and single employees must neatly leave their belongings on the hooks in the dressing room. Private shoes are placed on the rack under the benches.

2.11  The employee is responsible for keeping their work clothes in good and clean condition.

2.12  When transporting the clean work clothes from home to work, the work clothes must be packed in a clean plastic bag without any other objects. This ensures for the clothing to stay clean.

2.13  Store the clothing in such a way that it cannot get contaminated/dirty.

2.14  Work jackets are washed out by an external company.

3 General and personal hygiene

3.1  In the production areas (including the workshop of the Technical Service, engine room, storage areas and Expedition), it is not allowed to spit, smoke, drink, nibble or eat.

3.2  Brought food is stored in the canteen, if necessary in the designated refrigerator.

3.3  Medications are not allowed in the production area. If it is medically necessary to use these during work hours, they can only be taken outside the production areas.

3.4  Employees are required to do everything that contributes to improving general and personal hygiene and ensure that product pollution and contamination of the products are being prevented.

3.5  No use of make-up.

3.6  No use of perfume or aftershave.

3.7  Persons working on the company premises have to:

  • Clean their hands and forearms with water and a suitable cleaning product, and dry and disinfect them before starting any work, after using the toilet, and after any other contamination. If gloves are worn, they must also be cleaned and disinfected;
  • Properly bandage any wounds on the hands with metal detectable blue wound dressing or a band-aid. Wearing gloves is in that case mandatory. Not wear jewelry during the execution of the production activities, with the exception of a smooth wedding ring;
  • Keep their fingernails short; they must be clean an unpolished. Artificial nails are not allowed.

3.8  All employees must inform management when he/she suffers from one of the following infectious diseases:

  • Jaundice;
  • Diarrhea;
  • Throwing up;
  • Fever;
  • Sore throat with fever;
  • Visibly infected skin patches (burns, cuts, etc.);
  • Running ear, eye or nose.

If necessary, alternative work will be determined where there is no risk of public health contamination.

3.9  Tools, utensils, aprons, etc. must be cleaned after use with water and cleaning product and cleaned up in the designated areas. Also during breaks and other work interruptions.

3.10  Filleting knives must be deposited in the designated collection bin. Knives and materials may not roam through the building, this can be a danger to the (food) safety.

3.11  Everyone must ensure that the changing rooms, washrooms and toilet areas, as well as the canteen, are properly cared for and left behind neatly.

3.12 With exception of the canteen, smoking is prohibited in all other business areas and within the company’s fence.

4 Production, quality and safety

4.1  Production processes must be carried out in accordance to the product and quality standard. Deviation is only permitted per the explicit instruction of management.

4.2  Every employee is obliged to report quality deviation, production and technical defects to management immediately.

4.3  Every employee is obliged to address a colleague when he or she is not acting according to company or production regulations. At no response, this must be reported to management.

4.4  Every employee must ensure that the safety instructions for machines, transport and cleaning products are always followed.

4.5  Every employee must keep his/her department tidy and orderly and leave it tidy after work or during work interruptions.

4.6  Products may not be placed directly on the ground, use pallets, coasters or dollies instead.

4.7  Packaging material may not be reused, provided it is specifically made for that purpose and it is thoroughly cleaned after each use.

4.8  Packaging materials must be stored in a hygienic manner. Boxes with foil/bags for the packaging of products must be sealed to prevent dust and dirt contamination. Packaging materials must not be placed directly on the floor to prevent contamination of underlying products during stacking.

4.9  Music is restricted for safety and hygiene reasons. Employees with monotonous work are allowed to use an MP3 player with a single horn, consisting of one whole with a rubber cap. Managers and (forklift) drivers are not eligible for this because they must be approachable and alert to the environment.

5 Use of communication means

5.1  The use of communication means is only permitted for managers who have been appointed by management.

5.2  Mobile phones must be stored in the changing room during work hours. Use of a mobile phone is not permitted during work hours, except during breaks.

  • A warning is issued if unauthorized use of a phone is detected;
  • At a second detection of the use of a phone, the person can be dismissed by management.

5.3  When posting messages on social media you should be aware of possible inappropriate, inaccurate, offensive or threatening consequences they can have for the company. The employer assumes that you communicate in a respectful manner about the company. You do not discuss complaints with guests but with your supervisor, the employer or the counselor.

6 Visitors

6.1 Company premises are not freely accessible to visitors (this also applies to external engineers).

6.2  Visitors must report at the office and complete visitor registration before entering the premises. They must also take note of the applicable hygiene rules in order to prevent contamination of company premises and products.

6.3  Areas can only be visited after approval by an authorized person and under supervision of an employee of Gebr. Kramer B.V.

6.4  Every employee has the duty to immediately refer persons who enter the company premises without permission to management.

6.5  The regulations also apply to every visitor who is present on the company premises.

7 Final provision

7.1  The regulations are binding for all employees. In the event of non-compliance, first an oral warning is issued followed by a fine. This fine can vary from €5,- to a half day’s wages per week. If after the fine(s) rules are still not being followed, management reserves the right to terminate the employment contract of the person concerned.

7.2  The destination of the fine is for charity: Beautiful Kidz Namibia (caring about children’s lives).

7.3  Management (or its representatives) reserves the right to immediately deny visitors access to the company premises who do not comply with the conditions as specified in these regulations.

7.4  Management reserves the right to provide additional rules in all cases where they deem it necessary.